Privacy

Updated February 26, 2024.

On the Mobile Portal you will find a wide range of content, from travel tips and news to app reviews. In addition, we present attractive offers on products and services, as well as exclusive opportunities offered by our partners.

Protecting our users' personal data is our primary concern, and we are committed to safeguarding your privacy and information, as set out in our comprehensive Privacy Policy. 

For further clarification or additional information, we invite users to explore our privacy policy or contact us through the available form. We are always available to provide clarification and details whenever necessary.

Portal Mobile is a platform dedicated to producing content about travel and app tips. 

Our goal is to disseminate this information without establishing direct contracts with our users. When it comes to contracts or commercial transactions with our advertising partners, these always occur outside the scope of Portal Mobile. 

We will never ask for or store personal, banking or financial information. 

The basis of our relationship with users is carefully built with a focus on providing useful information. If there are unusual requests for personal data, we ask users to inform us immediately via our contact form. 

We are committed to not sharing and protecting the integrity of your information. It is important to note that Portal Mobile is not responsible for third party attempts to circumvent our security efforts.

By accessing the portal, users automatically agree to our Privacy Policy, an essential safeguard to ensure the security of all involved. If you do not agree with our policies, we recommend that you avoid using our services. It is crucial to review this Policy together with the Terms of Use for legal reasons, as both documents detail the processing of data by Portal Mobile, covering everything from website maintenance to use by users.

A. Direct Data Collection

Visiting the Mobile Portal does not automatically imply the collection of personal data. However, users have the option to register to access exclusive content, where information such as name, email, telephone number and address may be requested.

By collecting data in restricted areas, we enable the Mobile Portal to provide specific content, authenticate the user's identity (whether individual or corporate) and allow for the personalization of strategies.

Additionally, personal data may be obtained when users contact Portal Mobile to obtain information or report problems. In these circumstances, data is stored for the purposes of managing and controlling the website.

B. Automatic Data Collection

In addition to personal information voluntarily provided during registration or direct interactions, Portal Mobile also collects non-personal data while users browse the website. 

This approach aims to personalize the user experience and target advertising strategies. We record data such as IP addresses, browser type, Internet Service Provider (ISP), date and time, referring pages and clicks through Log Files. 

To understand user preferences, we adopt Cookies, which record activities such as clicks to create consumption profiles. This allows us to offer products and experiences aligned with user interests, improving interaction. 

Users have the option to disable Cookies on their operating systems; otherwise, continued use implies implicit consent.

C. Information from External Sources

Google Analytics is used by Portal Mobile to analyze the website and improve user experience by tracking information with Cookies, such as time spent and pages accessed. Additional information is available on the official Google Analytics page.

In our search for engaging content, we use third-party analytics and cookies, which monitor the time spent on the site and the pages visited. When testing new features, cookies play a crucial role in maintaining a consistent experience and identifying necessary optimizations.

For advertising purposes, we use Google AdSense, which also uses cookies to display relevant ads and avoid repetition. More information can be found in the Google AdSense FAQs. Advertising is a crucial source of funding for the website and future developments.

We use behavioral advertising cookies to serve relevant ads. Additionally, affiliate tracking cookies help identify whether a user has come from a partner. Partner cookies are not managed by us, but users can disable them in their operating system settings.
It is important to note that redirects to partner pages do not establish a direct relationship. Our privacy policy is only valid for visits to the Portal Mobile domain.

Portal Mobile uses user data as a valuable resource to improve both the platform and the browsing experience. 

This includes ensuring the effective and secure operation of the website, adapting the offers to the individual requirements and preferences of users, and understanding the behavior of visitors in order to adjust both the functionality and content of the website. 

We also interact with users directly or through our partners, providing support, updates and marketing information as needed. 

Finally, we implement preventative measures to combat fraudulent activity, aiming to preserve both the integrity of the website and its users.

At Portal Mobile, we do not sell data. We do not sell user information to third parties. However, we are open to collaborating with partners to improve the user experience and develop products and services.

If desired, users can request, in accordance with the provisions of the General Data Protection Law (LGPD), that their information not be shared.
Our priority is data security.

We work tirelessly to protect our users' information from any attempt at unauthorized access, misuse or disclosure. We understand that ensuring total security on the internet is a challenge, which is why we are committed to implementing measures to protect our users' data.

In the event of a security breach by a malicious third party, we will take legal action to hold the perpetrator accountable. Here are some of the specific measures we have implemented to protect our users’ data: 

If you have any questions or concerns about the security of your data, please do not hesitate to contact us.

Your rights in practice

We value your information and only collect it when absolutely necessary. We always ask for your consent before collecting any personal data and we explain in a transparent manner how this information will be used. 

While it is your decision whether or not to provide your personal information, it is important to note that doing so may impact your experience with our services. 

We promise not to share your personal information with third parties unless required by law. If you would like your data to be removed from our records, please contact us.

Information Retention Policy

We ensure that your information remains safe and secure. We only keep collected data for as long as necessary to provide you with the service you requested. For example, if you sign up to receive our newsletter, we will only keep your information until you decide to unsubscribe. 

Additionally, we implement recognized security measures to protect your information, including the use of encryption to safeguard sensitive data such as credit card numbers. 

Additionally, we constantly monitor our security systems to identify and respond to any potential threats. If you have any questions or concerns about the security of your information, please contact us.

In the national context, the General Data Protection Law (LGPD) guarantees the security of users' information online. As determined by the LGPD, users have the right to access their information, request deletion and, if necessary, take legal action against organizations. 

Our commitment is to facilitate the exercise of these rights by providing the necessary information and simplifying procedures, as provided for by the LGPD. To this end, we provide a direct contact channel through the communication form.

In accordance with the principles of the LGPD, we do not collect information from users under the age of 18, encouraging parents or guardians to supervise the use of the internet by children and adolescents. Recognizing the difficulties in verifying the age of users, we commit to immediately removing personal data from minors when identified. 

If information from minors is accidentally collected, parents or guardians can contact us through our communication form so that we can take the necessary measures to delete this data.

We reserve the right to adjust our Privacy Policy as necessary to keep up with new technologies, legislative changes, or changes to our operations. 

We are committed to communicating all changes clearly and transparently to our users. We recommend that you review our Privacy Policy to stay informed about the protection of your personal information. 

By continuing to use our services after any changes, you are agreeing to those updates.

If you have any questions or comments about our Privacy Policy, your personal data, the methods we use to collect and share information, or if you would like to discuss your preferences, please contact us at [email protected]